Office Troubleshooting

Office Error code 30183-2016 (2147954402)

If you’re experiencing issues with Office software, follow the steps below for a complete clean installation.

Before You Start:

Make sure you’ve saved your work and have your Office license or Microsoft account details ready.


Step-by-Step Instructions:

1. Close All Office Applications
Ensure all Office programs (Word, Excel, Outlook, etc.) are fully closed.

2. Sign Out of Your Office Account
Go to any Office app > Click on your profile > Sign out.

3. Reboot in Safe Mode
Restart your computer in Safe Mode:

  • Press F8 repeatedly during startup (before Windows loads) to access Safe Mode options.

4. Uninstall Office from Control Panel

  • Go to: Control Panel > Programs > Uninstall a Program
  • Find Microsoft Office, select it, and click Uninstall.
  • Restart your computer after this step.

5. Use the Office Removal Tool for Clean Uninstall

  • Select the button below to start the uninstall troubleshooter.
  • Click Open if you get a pop-up window indicating This site is trying to open Get Help.
  • Follow the prompts on the remaining screens and when prompted, restart your computer.
  • This tool removes all leftover Office files.

Important: 

  • The uninstall troubleshooter currently can’t uninstall Office 2024.
  • Run the troubleshooter on the same Windows PC with the Microsoft 365 or Office product you want to uninstall.
  • You need to be on Windows 10 or higher to run the troubleshooter.

7. Install Office

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